Made with Emergent
ClaimRunners streamlines warranty claims for dealerships and auto repair facilities—from documentation to authorization tracking—so your team can focus on repairs, not paperwork.
Three simple steps to streamline your warranty claims
Upload your repair order or enter claim information. ClaimRunners captures and organizes key details—vehicle info, parts, labor, and warranty terms.
ClaimRunners contacts the warranty company for you. Calls are recorded and transcribed, so you have a complete record without tying up your service lane.
Authorization status, reference numbers, and required follow-ups are saved to the claim—ready for your team to act on.
Everything you need to manage warranty claims efficiently
ClaimRunners calls the warranty company on your behalf and logs the outcome automatically.
Every warranty call is recorded and transcribed for easy reference and full accountability.
Repair orders and claim details are captured and organized for faster processing.
Add internal notes, track updates, and view the full history of every claim in one place.
Track pending actions and callbacks so nothing slips through the cracks.
Assign claims, filter by status, and keep everyone moving efficiently.
ClaimRunners can send optional SMS notifications to dealership and repair-facility users (e.g., service advisors, managers, warranty administrators) related to account security and claim activity.
We do not send promotional or marketing text messages, and we do not send SMS to retail consumers as part of ClaimRunners' service.
Spend less time on warranty claims and more time serving customers
Reduce claim turnaround time with organized documentation and streamlined follow-ups.
ClaimRunners calls the warranty company on your behalf, so your team stays productive.
Every call, note, and document is logged and searchable in one place.
See claim status at a glance, assign tasks, and keep everyone aligned.
Our Story
ClaimRunners was started by a service advisor who lived the daily grind of warranty claims firsthand. Hours on hold with warranty companies. Claims denied over missing details. Customers waiting in the lane while their advisor argued with an authorization line. The frustration wasn't just personal — it was costing the shop real money in lost productivity and delayed repairs.
The idea was simple: what if someone handled the warranty calls, the follow-ups, and the paperwork — so advisors could focus on what actually drives the business? That's exactly what ClaimRunners does. We call the warranty company on your behalf, document every interaction, and keep every claim organized from submission to payment.
Today, ClaimRunners serves dealerships and independent auto repair facilities across the country. Whether you're running a 20-bay service department or a 3-lift shop, the problem is the same — and so is the solution.
"I was spending half my day on hold instead of writing work orders. I built ClaimRunners because no advisor should have to choose between chasing claims and taking care of their customers."
— Founder, ClaimRunners
What we do
End-to-end claim support — calls, documentation, tracking, and follow-up.
Who it's for
Dealership service departments and independent repair facilities.
Why it matters
Less hold time. Fewer denials. More time with customers and revenue.
Made with Emergent